Salwarina’s Warranty Policy

    At Salwarina, we stand behind the quality and craftsmanship of our jewelry. We are committed to ensuring that every piece you purchase from us meets your expectations. To provide you with peace of mind, we offer a comprehensive warranty policy that covers any manufacturing defects.

    Warranty Coverage:

    • Our warranty covers any defects in material or workmanship for one year from the date of purchase. This includes issues such as loose stones, broken clasps, and other faults that arise under normal use.
    • The warranty does not cover damage caused by accidents, improper care, or normal wear and tear. This includes scratches, discoloration, or damage resulting from exposure to chemicals, moisture, or extreme conditions.

    Claiming Warranty:

    • To make a warranty claim, please provide proof of purchase along with a detailed description of the issue. You can contact our customer service team via email or visit our store with the item in question.
    • Upon inspection, if the defect is found to be covered under our warranty, we will repair the item at no cost. If repair is not possible, we may offer a replacement or issue a store credit at our discretion.

    Exclusions:

    • Custom or personalized items are not covered under the warranty unless there is a clear manufacturing defect.
    • Items that have been altered or repaired by anyone other than Salwarina are not eligible for warranty coverage.

    Care Instructions:

    To keep your jewelry in pristine condition, we recommend following our care instructions, which include avoiding contact with harsh chemicals, storing pieces separately to prevent scratches, and regularly cleaning them with a soft cloth.

    Additional Information:

    For any questions or further assistance, our customer service team is always here to help. Your satisfaction is our top priority, and we strive to ensure that your experience with Salwarina is nothing short of exceptional.

    Thank you for choosing Salwarina, where elegance and quality meet.