Privacy Policy

At salwarina.com (“we,” “us,” or “our”), we respect your privacy and handle personal data responsibly. This Privacy Policy explains what we collect, how we use it, and the choices you have when you shop or browse our website.

1. Who We Are (Store Details)

2. Information We Collect

We may collect the following categories of information:

  1. Order & Account Details: name, email, phone number, billing/shipping address, order contents, and order history.
  2. Payment Details: payment status and transaction references (payment processing is handled by third-party processors; we do not store full card details).
  3. Customer Support Messages: information you share when contacting us.
  4. Device & Usage Data: IP address, browser type, pages viewed, clicks, and approximate location derived from IP (for security and analytics).
  5. Cookies & Similar Technologies: as described in Section 6.

3. How We Use Your Information

We use your information to:

  1. Process and deliver orders (including shipping updates).
  2. Provide customer service and respond to requests.
  3. Send essential messages (order confirmations, returns communication, policy updates).
  4. Maintain security (fraud prevention, abuse detection, and site protection).
  5. Improve our store (site performance, product experience, analytics).
  6. Comply with legal obligations (tax, accounting, and regulatory requirements).

4. Legal Bases (GDPR / EU Customers)

Because our business address is in Hungary, we may process personal data under the following legal bases where applicable:

  1. Contract necessity (to fulfill orders and provide support).
  2. Legal obligation (records we must keep).
  3. Legitimate interests (fraud prevention, website security, service improvement).
  4. Consent (where required for certain cookies or marketing preferences).

5. When We Share Information

We do not sell your personal information. We may share data only as needed with:

  1. Payment processors to complete transactions.
  2. Shipping and logistics partners to deliver orders.
  3. Service providers that help operate the store (hosting, analytics, customer support tools).
  4. Authorities if required by law or to protect rights, safety, and security.

6. Cookies & Tracking

We may use cookies and similar technologies to:

  1. Keep the site working (cart/session functions).
  2. Remember preferences.
  3. Understand site usage and improve performance.
    You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

7. International Transfers

Your information may be processed in countries outside your country of residence (for example, where our service providers operate). When required, we use appropriate safeguards to protect data transfers.

8. Data Retention

We keep personal data only as long as necessary for:

  1. Order fulfillment and customer service, and
  2. Legal, tax, and accounting requirements, and
  3. Security and fraud prevention.

9. Data Security

We use reasonable administrative, technical, and physical safeguards, including SSL encryption and trusted third-party processors. No method of transmission is 100% secure, but we work to protect your data.

10. Your Rights & Choices

Depending on your location, you may have rights to:

  1. Request access to your data.
  2. Request correction of inaccurate data.
  3. Request deletion (where legally permitted).
  4. Object to or restrict certain processing.
  5. Withdraw consent (where processing is based on consent).
    To make a request, contact us using the details in Section 1.

11. Children’s Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

For privacy questions or requests: